Sales and marketing

This section contains tips and advice on a range of sales and marketing issues.

A 16 point marketing plan: Simple tips for effective marketing.
A customer satisfaction survey: Knowledge is power when it comes to customer satisfaction.
A networking strategy: Effective networking checklist.
Benchmarking and competitor analysis: Conducting a competitive analysis.
Encourage customer complaints: Turn complaints into outstanding service.
Keep your sales force selling: Do your sales staff spend more time on admin than sales?
Marketing versus selling: Know what your customers want.
When the customer is not right: Sometimes you have to fire a bad customer.
Your customers' experience: Your customers won’t always tell you when they’re unhappy.

Register

Register to receive our monthly newswire.

Once a month we’ll send you an email packed full of essential business news and handy tax tips to help save you money.

15 Jan 2019

Data reveals slow growth in UK economy

Data published by the Office for National Statistics (ONS) has revealed that UK economic growth decelerated in the three months to November 2018, expanding at its slowest pace in six months.

14 Jan 2019

SMEs 'waiting 43 days to be paid by government contractors', research suggests

Research carried out by online business finance supermarket Funding Options has suggested that UK small and medium-sized enterprises (SMEs) have to wait an average of 43 days to be paid by government contractors.

11 Jan 2019

HMRC extends MTD for VAT pilot scheme to all eligible firms

HMRC has extended its Making Tax Digital for VAT (MTD for VAT) pilot scheme to all eligible businesses.

Accessibility links

Inspiring people and business to new heights

Sales and marketing

Register

Data reveals slow growth in UK economy

SMEs 'waiting 43 days to be paid by government contractors', research suggests

HMRC extends MTD for VAT pilot scheme to all eligible firms